Call Queues: Keep callers in line, keep your team in control.
Posted By : Eric Almeida June 2, 2025 Call Queues: Keep callers in line, keep your team in control. Call Queues help you manage incoming calls when your team is busy. Instead of sending callers to voicemail or leaving them hanging, ClearConverse Call Queues place them in a virtual line—so they wait their turn and […]
SMS: Fast, direct, and professional texting—right from your business number.
Posted By : Eric Almeida June 2, 2025 SMS: Fast, direct, and professional texting—right from your business number. Texting isn’t just for casual conversations anymore. It’s one of the quickest and most effective ways to reach your customers—especially when time matters. With ClearConverse SMS, you can send and receive texts using your business number. That […]
Time Conditions: Route calls based on your business hours – automatically.
Posted By : Eric Almeida June 2, 2025 Time Conditions: Route calls based on your business hours – automatically. Time Conditions let you set rules for how your phone system handles calls based on the time of day, day of the week, or even specific dates. During business hours, calls can ring your main line, […]
Ring Groups: Make sure every call gets to the right people—fast
Posted By : Eric Almeida June 2, 2025 Ring Groups: Make sure every call gets to the right people—fast Ring Groups let you direct incoming calls to multiple phones at once—so your team can answer faster and more efficiently. You can group phones by department (like Sales, Support, or Billing) and choose how the calls […]
Music on Hold: Keep Callers Engaged While They Wait
Posted By : Eric Almeida June 2, 2025 Music on Hold: Keep Callers Engaged While They Wait Music on Hold is a VoIP feature that plays music, promotions, or custom messages to callers while they’re on hold. It’s a chance to inform, entertain, and reduce perceived wait time. How Music on Hold Works You upload […]
IVR Menus: Route Calls Automatically With a Virtual Receptionist
Posted By : Eric Almeida June 2, 2025 IVR Menus: Route Calls Automatically With a Virtual Receptionist An Interactive Voice Response (IVR) system—also called an Auto Attendant or Phone Tree—answers incoming calls and routes them based on caller selections. How IVR Menus Work Callers hear a recorded menu like, “Press 1 for Sales, 2 for […]
Virtual Fax: Modern Faxing Without the Machine
Posted By : Eric Almeida June 2, 2025 Virtual Fax: Modern Faxing Without the Machine Virtual Fax is a digital faxing solution that lets users send and receive faxes via email, web portal, or mobile app—no physical fax machine required. How Virtual Fax Works To send a fax: Upload a file, enter a fax number, […]
Conference Center: Host Group Calls Like a Pro
Posted By : Eric Almeida June 2, 2025 Conference Center: Host Group Calls Like a Pro The Conference Center is a feature that lets multiple participants join a single call, like a virtual meeting room. It includes moderator controls, recording options, and entry PINs for security. How Does Conference Center Work? Participants dial into a […]
Number Porting – Keep Your Phone Number
Posted By : Eric Almeida May 23, 2025 Number Porting – Keep Your Phone Number Are you worried that your number will change when you upgrade to ClearConverse? Well don’t be!! We know here that keeping your business phone number is crucial when switching to a new communications provider, and we at ClearConverse make this […]