Call Park: Put calls on hold—without putting people on hold.
Posted By : Daniel Harold June 5, 2025 Call Park: Put calls on hold—without putting people on hold. Call Park lets you place an active call into a virtual “parking spot,” where it can be picked up by any authorized team member from any device. Think of it like putting a call on hold—but instead […]
Call History: Everything you need to know about your calls—all in one place.
Posted By : Daniel Harold June 5, 2025 Call History: Everything you need to know about your calls—all in one place. The Call History feature in ClearConverse gives you a complete log of all your phone activity—past and present. Whether you’re tracking missed calls, reviewing call recordings, or checking call volume, it’s all right there […]
User Portal: Your phone system—fully accessible, totally in your control.
Posted By : Daniel Harold June 5, 2025 User Portal: Your phone system—fully accessible, totally in your control. The ClearConverse User Portal gives you an all-in-one dashboard to manage your phone activity in real time—right from your browser. Whether you’re checking voicemails, downloading faxes, or tweaking how your phone rings, the User Portal puts everything […]
Extensions: Simplify internal calling and call transfers across your team.
Posted By : Daniel Harold June 5, 2025 Extensions: Simplify internal calling and call transfers across your team. With ClearConverse, every phone or user gets assigned a unique 3-digit extension number—making it easy to transfer calls, reach teammates, and organize your phone system. Instead of dialing full phone numbers, you just dial an extension like […]
Transcribed Voicemail: Never miss an important message again.
Posted By : Daniel Harold June 5, 2025 Transcribed Voicemail: Never miss an important message again. With Voicemail-to-Email, ClearConverse makes sure you always stay in the loop—no matter where you are. When someone leaves you a voicemail, it’s instantly sent to your inbox as an audio file. And when available, we include a text transcription […]
Call Queues: Keep callers in line, keep your team in control.
Posted By : Eric Almeida June 2, 2025 Call Queues: Keep callers in line, keep your team in control. Call Queues help you manage incoming calls when your team is busy. Instead of sending callers to voicemail or leaving them hanging, ClearConverse Call Queues place them in a virtual line—so they wait their turn and […]
SMS: Fast, direct, and professional texting—right from your business number.
Posted By : Eric Almeida June 2, 2025 SMS: Fast, direct, and professional texting—right from your business number. Texting isn’t just for casual conversations anymore. It’s one of the quickest and most effective ways to reach your customers—especially when time matters. With ClearConverse SMS, you can send and receive texts using your business number. That […]
Time Conditions: Route calls based on your business hours – automatically.
Posted By : Eric Almeida June 2, 2025 Time Conditions: Route calls based on your business hours – automatically. Time Conditions let you set rules for how your phone system handles calls based on the time of day, day of the week, or even specific dates. During business hours, calls can ring your main line, […]
Ring Groups: Make sure every call gets to the right people—fast
Posted By : Eric Almeida June 2, 2025 Ring Groups: Make sure every call gets to the right people—fast Ring Groups let you direct incoming calls to multiple phones at once—so your team can answer faster and more efficiently. You can group phones by department (like Sales, Support, or Billing) and choose how the calls […]
Music on Hold: Keep Callers Engaged While They Wait
Posted By : Eric Almeida June 2, 2025 Music on Hold: Keep Callers Engaged While They Wait Music on Hold is a VoIP feature that plays music, promotions, or custom messages to callers while they’re on hold. It’s a chance to inform, entertain, and reduce perceived wait time. How Music on Hold Works You upload […]