- June 2, 2025
SMS: Fast, direct, and professional texting—right from your business number.
Texting isn’t just for casual conversations anymore. It’s one of the quickest and most effective ways to reach your customers—especially when time matters.
With ClearConverse SMS, you can send and receive texts using your business number. That means no personal phones, no separate apps, and no messy workarounds. Just clean, simple, and direct communication your team can manage with ease.
How Time Conditions Work
Texting with ClearConverse is built right into your communication system.
Send & receive texts from your business number
Respond instantly through your user portal, desktop, or mobile
Organize messages by contact, extension, or department
Keep everything secure in your cloud-based ClearConverse account
Your entire team can collaborate on SMS threads, view message history, and reply to customers—all without leaving the ClearConverse platform.
Why Use SMS?
Because customers read texts. Fast.
Send appointment reminders, confirmations, or updates
Follow up on service requests or product inquiries
Handle quick support questions without making a call
Increase response rates and reduce missed messages
Use Case Example
Let’s say you run a dental clinic:
Send automated appointment reminders the day before each visit
Let patients reschedule or confirm by texting back
Share quick updates like “We’re running 10 minutes late” or “Your receipt is ready”
Answer simple questions—without tying up your phone lines
All of this happens from your business number, so the experience stays consistent and professional.
Common Questions About SMS
Can I use my existing number for SMS?
Yes. If you’re using ClearConverse, your business number can send and receive texts.
Can I use SMS from my desktop?
Absolutely. SMS works through your ClearConverse app on desktop or mobile.
Are SMS messages secure and saved?
Yes. All conversations are securely stored and accessible in your ClearConverse account.
